Overview

Our retention kits and cables are a great way to ensure no charging hardware can be removed from your FUYL Pro Smart Locker Systems.

When using the Universal (A & C) retention kits with our new USB-C cables, there may be a small amount of freedom for the cables to disconnect from the power source without being allowed to be removed entirely.

To resolve this, we have designed and will produce a new retention kit (including cables) and provide inserts for existing customers affected by this issue.

Resolution

3D printed inserts are available in both physical (contact support) and digital form.

Installation

Prepare Each Component

Ensure you have our official USB-C cables for the correct fit, as well as the Universal (A/C) Retention Kit and an insert/adapter:

Install the insert on the USB-C cable's straight end

Note the orientation of the adapter!

Insert the cable and adapter into the retention clip

For the most strength, align the opening on the adapter/cable with the solid side of the retention clip (though it will fit/work both ways)

Reinstall the retention clip