Last updated: November 14 2024
This Privacy Policy explains how LocknCharge Technologies, LLC (“we,” “us,” “our”) collects, stores, uses, and disclose the information (including personal information) that we collect from you when you use the FUYL Kisok App on your mobile phone, tablet and other device(s) that utilize the App (“Device”); how we use and disclose this information; and the steps we take to protect this information. For purposes of this Privacy Policy, “personal information” means any information that relates to you as an individual and could reasonably be used to identify you. We are dedicated to protecting your personal information, and we do not sell your personal information to anyone for any purpose. Your use of the App, including the continued use after the effective date of any changes to this Privacy Policy, will be regarded as acceptance of our practices regarding privacy and the information we collect from you.
Information We Collect
When you access or use the App, we may collect the following categories of information:
User And Preference Information.
We receive information you provide to us regarding your identity, namely your name and email address, and regarding your preferences when using the App, such as your chosen login ID, preferred language for the App’s user interface, and the preferred name(s) you assign to the FUYL SMART Locker System and/or control tasks for controlling the FUYL SMART Locker System.
Device Information.
We receive technical information regarding your Device and any FUYL SMART Locker System which you control or communicate with using the App, such as the ID’s, IP addresses, models, versions, and operating systems of your Device and any FUYL SMART Locker System.
Usage Information.
We receive information on how you use the App, such as the types of FUYL SMART Locker System which you control or communicate with using the App, the times and geographic locations of App usage, and the version of the App you are using.
How We Use The Information
We may use the information we collect for the following purposes:
To Provide The Services.
We use the information to enable you to communicate with and control any FUYL SMART Locker System (the “Services”).
To Improve The App And Services.
We analyze the information to improve the App and Services, identify and repair errors that impair existing or intended functionality.
For Security.
We use the information to detect security incidents, and protect against malicious, deceptive, fraudulent, or illegal activity.
To Comply With The Law And Exercise Our Rights.
We may use the information to assess and ensure compliance with applicable laws, legal requirements, and company policies; to protect our assets or to investigate, assess, or defend against any claims of illegality or wrongdoing; and in response to a court order or judicial or other government subpoena or warrant.
For Business Needs.
We may use your personal information in the event we undertake or are involved in or contemplating any merger, acquisition, reorganization, sale of assets, bankruptcy, or insolvency event.
Some jurisdictions require that we have a “lawful basis” for processing personal information. Our processing activities have the following lawful bases: you have consented to the processing; the processing is necessary for the performance of our contract with you; the processing is necessary to comply with our legal obligations; or we have a legitimate interest in providing and improving the Services and managing our business operations.
How and When We Disclose The Information
We do not sell the information to anyone for any purpose. We may disclose the information to the following categories of recipients, in which case the information will be used only for legitimate purposes pursuant to this Privacy Policy:
Business Partners.
We may disclose, share, or transfer the information to business partners who perform services which enable the App to provide the Services, and who require access to the information to perform such services. These business partners, and their services, are:
- Amazon Web Services (https://aws.amazon.com/service-terms/): data storage
- WorkOS (https://workos.com/legal/privacy): user identity management
- Oso Security (https://www.osohq.com/privacy): user identity management
- Statsig (https://statsig.com/privacy): App usage analytics
- Datadog (https://www.datadoghq.com/legal/privacy/): App usage analytics
Business partners are only provided with such information as is necessary to perform the services for which they have been contracted, and they are required pursuant to a written contract with us to keep your personal information confidential and secure, and to abstain from using your personal information for any other purpose other than as described in this Privacy Policy or as otherwise permitted by law.
Group Companies And Affiliates.
We may disclose, share, or transfer the information to any business entity that is part of our corporate family.
Law Enforcement Or Other Governmental Entities
We may disclose the information if required to do so by law or if we believe in good faith that such action is necessary to comply with the law, prevent unlawful activity, defend our rights, or maintain security.
Professional Advisors And Service Providers.
We may disclose the information to third party vendors, service providers and contractors, such as our legal counsel, who provide services in support of our business operations.
Parties Involved In Business Transactions.
We may disclose the information to relevant third parties in the event of a divestiture, merger, consolidation, or asset sale, or in the unlikely event of a bankruptcy.
Retention Of Information
We retain your personal information for no longer than reasonably necessary to fulfill the purposes for which we collected it, or to comply with the law, prevent fraud, facilitate an investigation, defend against legal claims, or exercise our legal rights.
Accessing, Changing, and Deleting Information
You may decline to share certain information with us, in which case we may not be able to provide you with some or all of the Services. Once you have registered for an account with us, you may update or correct your user and preference information at any time within the App. While your changes will be promptly implemented, previously-submitted information may be retained for a variety of purposes, including backups and archiving, analytics, and prevention of fraud and abuse.
Depending on your location and subject to local law, you may have certain rights with respect to your personal information. These may include: the right to access, correct, and delete your personal information; the right to restrict or object to our use of your personal information; and the right to receive a portable copy of your personal information in a usable format. Your consent to use your personal information as outlined in this Privacy Policy may be withdrawn at any time, but such withdrawal will not impact the lawfulness of our use of your personal information based on your consent up to that point. You may contact us using the contact information provided below to make a request related to your personal information. We may not fulfill such a request if we are legally required or permitted to retain and/or use your personal information.
Security Of Information
We have implemented and maintain commercially reasonable and appropriate technical and organizational measures designed to protect the confidentiality, integrity, and security of your personal information. Please note, however, that no security measures are perfect or impenetrable. We therefore cannot guaranty and do not warrant the absolute security of your personal information.
Children’s Privacy And COPPA (Children's Online Privacy Protection Act)
Except where the FUYL SMART Locker System and App is provided by an educational institution for use by students, we do not knowingly collect personal information from children under 13, and we also do not specifically market to children under the age of 13. If we learn that information has been collected through the Services from children and without verifiable parental consent, then we will take the appropriate steps to delete this information. If you are a parent or guardian and discover that your child has provided us with personal information without your consent, please contact us using the contact information below to request that we delete the information from our systems.
Where the FUYL SMART Locker System and App is provided by an educational institution for use by students, the information we collect is collected only with the institution’s consent (such consent being provided by the institution on behalf of the students’ parents), and is collected only for the use and benefit of the school in connection with use of the FUYL Smart Locker System and for no other commercial purpose. It is the institution’s responsibility to ensure students’ parents are made aware of this Privacy Policy. An institution may use the contact information below to request a description of the types of information collected from a student, a review of the information we have collected from a student, the deletion of a student’s information, and/or that a student’s information no longer be collected or used.
Changes to This Privacy Policy
We reserve the right to make changes to this Privacy Policy at any time and without notice. The App will notify you about any changes that significantly impact our use of your personal information. Please revisit this page periodically to stay aware of any changes to this Privacy Policy. For the avoidance of doubt, disputes arising hereunder will be resolved in accordance with the Privacy Policy in effect at the time the dispute arose.
Contact Us
Please contact us with any questions, comments or concerns about this Privacy Policy or our use of the information by e-mail at privacy@lockncharge.com or by mail at: Privacy Policy, Lockncharge Technologies, LLC, 4510 Helgesen Drive, Madison, WI 53718.